Payments & billing

Purchases made on asteriapharma.com are safe and guaranteed and can be made in various ways.

• Paying with Shopify Payments using your credit, debit, prepaid card;
• Payment with Cash on delivery (there is a supplement of 5 euros);
• Payment by bank transfer (you will receive all the payment information after confirming your order);
• Payment through Paypal platform
• Payment by installments with Scalapay, using your credit card, debit card, etc;

Shopify Payments

When paying through Shopify Payments by credit, debit, prepaid or debit card, the charge is made before the products are shipped. The following card circuits are accepted: Visa, MasterCard and American Express.

Advance bank transfer

In the case of advance bank transfer, the relative Shipping Confirmation will be sent as soon as the credit has been verified on the Lender's current account. This may take a few more working days. In no case will Asteria Pharma Srl accept the CRO and/or payment slips as guarantee of the bank transfer made to anticipate the fulfillment of the order.
Any bank transfer costs are the sole responsibility of the user. It is possible to pay for the order by bank transfer to the following bank details:

Beneficiary:
ASTERIA PHARMA SRL
Bank: Unicredit Spa
IBAN:  IT62I0200840022000106367901

PAYPAL

PayPal is a fast and secure payment system used and widespread by most e-commerce sites.

Once this payment method has been selected, the system communicates directly with PayPal in total safety therefore Asteria Pharma Srl, as in the case described above, never becomes aware of the data relating to the payment method.

The amount will be charged directly to the payment method associated with the PayPal account. The amount of the order will be charged to the PayPal account at the time of order acquisition.

In case of cancellation, the amount will be refunded to your PayPal account.

SCALAPAY

Thanks to payment in installments with Scalapay, your purchases on Asteria Pharma are no longer a luxury. Thanks to the partnership with Scalapay, you can choose to pay all our products in comfortable installments and without interest!
How does it work?
1) Choose Scalapay at checkout
2) Register on Scalapay
3) Confirm your order
4) Buy now and pay for your order in 3 easy installments

All sensitive data processed by scalpay for the purpose of providing the installment payment service are explained in the relative privacy policy which can be reached at https://www.scalapay.com/it/privacy

If you buy with scalapay, you receive your order immediately and pay in 3 instalments. You acknowledge that the installments will be transferred to Incremento SPV Srl, related parties and their assignees, and that you authorize this transfer.

In case of problems with the financing method, overdue installments, error in the account creation phase, change of payment method, contact scalapay assistance on https://scalapay.zendesk.com/hc/it/requests/new

Billing

Asteria Pharma S.r.l  uses the law on electronic commerce for tax purposes.
Operation for VAT purposes not subject to the obligation to issue an invoice Art. 22, C.1, N. 1 DPR 633/72 and not subject to the obligation of tax certification Art. 2, Lett. 0, DPR 696/96
For each purchase made and processed, an invoice will be issued only if requested at the time of the order , a regular invoice is issued in the name of the customer as required by the aforementioned law.
The payment of the invoice is considered fulfilled as it must be previously made during the payment procedure.
The purchase tax invoice, if requested by the buyer at the time of purchase, is sent online in pdf format, within 10 days from the date of purchase to the e-mail address from which it is requested.
If an invoice is not requested at the time of the order, the aforementioned law for electronic commerce will be applied. Invoices requested after the purchase will not be issued in any way.
For info on invoices issued or to be issued, contact:
info@asteriapharma.com